top of page
FAQ
Why is JCL Transport Group Ltd. called JCL Removals?
JCL Removals is the trade name of JCL Transport Group Ltd.
How can I get a quote?
You can easily get a quote by filling out our online form with your project details and contact
information. Our team will review your request and provide a customised quote tailored to
your needs.
Do you follow any standards?
Yes, we are members of the International Association of Movers (IAM), the Gem Movers
Network, and Move Assured.
Are you insured?
Yes, we are fully insured to protect both our team and your property from any unforeseen
accidents or damages. Our coverage provides peace of mind, knowing you’re protected
throughout the entire move.
Do you supply packing materials?
Yes, we offer a wide range of packing materials, including boxes, bubble wrap, and more, to
help you pack and secure your belongings for a safe move.
Do you have your own vehicles?
Yes, we operate our own fleet of well-maintained vehicles that are equipped to safely
transport your belongings. Our vehicles are reliable and spacious, ensuring a smooth
moving process.
Can you pack my goods?
Absolutely! Our experienced team offers packing services to ensure your belongings are
securely packed for the move, saving you time and effort.
Do you provide storage?
Yes, we offer secure, climate-controlled storage solutions for short- or long-term needs. Your
items will remain safe while in our care.
Do you offer international moving services?
Yes, we provide international moving services to help you relocate abroad. Our team assists
with packing, shipping, and customs clearance to ensure a smooth transition.
When do I need to pay for the service?
Payment is generally due 7 days before the move. However, this can be discussed with your
move coordinator. We accept bank transfers and can accommodate payments in most
European currencies.
Can I travel with the driver?
For safety reasons, we do not allow customers to travel with the driver. Rest assured; your
belongings will be transported safely to your destination. Discuss any specific concerns with
your move coordinator.
Is there anything prohibited from crossing borders?
Yes, certain items, such as hazardous materials, illegal substances, and specific perishable
goods, are prohibited from being transported across borders. Please check with your move
coordinator for a detailed list of restricted items.
Can you transport pets?
Unfortunately, we do not transport pets. We recommend using a reputable pet transportation
service to ensure their safe journey. Make arrangements well in advance to avoid any
issues.
bottom of page